Shipping & Handling
SHIPPING – Soave Oro
Last updated: 23/09/2026
Shipping countries
We ship our jewelry to Italy and the United States.
Shipping costs and delivery times
Italy
| Option | Order amount | Cost | Delivery times |
|---|---|---|---|
| Free shipping | From €159.00 | Free | 3–5 business days |
| Standard shipping | Up to €158.99 | €4,99 | 3–5 business days |
United States
| Option | Order amount | Cost | Delivery times |
|---|---|---|---|
| Free shipping | From $179.00 | Free | 3–5 business days |
| Standard shipping | Up to $178.99 | $9,99 | 3–5 business days |
Shipping costs are calculated automatically and displayed at checkout, before the order is confirmed.
Delivery times are estimated and are expressed in business days, excluding Saturdays, Sundays, and public holidays. During promotional periods, holidays, or due to circumstances beyond our control, delivery times may be slightly longer.
Order tracking
When your order is shipped, you will receive a confirmation email with the tracking number, allowing you to follow the delivery in real time.
Delivery address
Please carefully check the address entered when placing your order. If you notice an error, contact us as soon as possible: we can correct it only if the package has not yet been handed over to the courier.
Missed delivery
If you are not present at the time of delivery, the courier will leave a notice or contact you to arrange a new delivery or collection from a designated location. If the package is not collected and is returned to our warehouse, we will contact you to arrange a new shipment, the costs of which may be charged to you.
Damaged package
At the time of delivery, check that the packaging is intact. If the package appears damaged or tampered with, accept it subject to inspection by writing "accepted subject to inspection" on the proof of delivery, and report it to us within 48 hours by writing to customerservice@milor.it, attaching some photos of the package and its contents.
Duties and taxes for the United States
Shipments to the United States may be subject to customs duties, taxes, or import fees imposed by local authorities. These costs, if applicable, are payable by the customer unless otherwise indicated at checkout.
Returns
For information about returns, exchanges, and refunds, see our Return Policy.
Contact us
For any questions about shipping your order, you can write to customerservice@milor.it or contact us on WhatsApp at +39 366 573 4782.